Instant Solution

Instant Solution.

Prep: Be an admin of a FB Group

  1. Navigate to a service such as: https://apps.facebook.com/faqpagetab/
  2. Click “Click Here To Add A FAQ Tab”
  3. Tweak the tab arrangment order in the manage tabs section of FB.

Done!

Tradeoffs for the Instant Solution

Positives

  • Free to inexpensive
  • Infrastructure is outsourced

Negatives

  • You are not really in control of the data
  • If the service goes, all the FAQs go
  • Don’t like the amount of space this particular service eats up for their logo.
  • Unable to add requirements
  • Could outgrow quickly

More involved Solution.

More involved Solution.

Prep: Be an admin of a FB Group

  1. Design the ideal FAQ web app: Categories, Search, Notifications, etc.
  2. Create a user version and an admin version
  3. Create FB App via the FB Developers section
  4. Tie in the FB App data into your app
  5. Associate the Group ID, Admin ID into the app
  6. Publish App, make it live and profit

Done!

Tradeoffs for the More Involved Solution

Positives

  • Anything you want, you can hire a dev to do
  • In control of the app life path and ultimate destiny

Negatives

  • More costly upfront.
  • Needs to be supported/maintained by someone
  • Infrastructure needs to scale with use. Can be tricky. Can get expensive.